Frequently Asked Questions
Explore our FAQ page to answer your questions about hiring maids, ensuring a smooth and confident hiring process.
Hiring & Process
How do I hire a maid in Singapore?
You can hire through a licensed agency or directly via MOM. Using an agency saves time as we handle paperwork, matching, and training.
Hiring a Migrant Domestic Worker
Can expats hire a domestic helper?
Yes, expats with valid work passes can hire a maid, but they must meet MOM’s eligibility and income criteria.
Employer Eligibility
How long does the hiring process take?
On average, 2–6 weeks depending on whether the helper is new, transfer, or returning.
Cost & Payments
How much does it cost to hire a maid in Singapore?
Monthly costs range from $600–$1,000 including salary, levy, insurance, and food.
FDW Costs
What’s the maid levy?
It’s a monthly fee payable to MOM, usually $300 for the first helper. Eligible families may qualify for a $60 concession rate.
Levy Concession
Are there hidden fees when hiring a maid?
Transparent agencies charge only standard costs, including salary, levy, insurance, agency fees, and food allowance. Ensure all charges are clearly stated in a written contract to avoid hidden fees.
Experience & Matching
Can I request a maid with childcare or eldercare experience?
Yes, agencies can shortlist helpers based on specific skills like childcare, eldercare, or pet care.
What’s a transfer maid?
A transfer maid is already in Singapore and available for a new employer. Hiring them is usually faster than bringing in a new maid.
Hiring a Transfer MDW
How do I know if a maid is the right fit?
Consider your household needs, past experience, language skills, and personality fit. We recommend an interview to assess suitability.
Regulations & Responsibilities
What are my legal responsibilities as an employer?
Employers must provide salary, food, accommodation, rest days, medical care, and purchase insurance for the helper.
Employer Obligations
What happens if my maid wants to end the contract early?
Both the employer and helper can end the contract with notice. Your agency can assist with replacement or repatriation. Ending Employment
Can I change helpers if the match isn’t right?
Yes, most agencies offer a replacement within the contract period, subject to terms.